AmeriCorps Members paving the way for more affordable Youth Housing!

AmeriCorps Members paving the way for more affordable Youth Housing!

DSAP members working to prepare the landscape for a new building for Youth and Young Adults in Northampton Ma!

Example of a kitchen in one of our apartments

Example of a kitchen in one of our apartments

Fall Meal

Fall Meal

Staff and youth get together to share a meal during the fall holidays!

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Youth and Community Services

We are a community-based non-profit agency that has been serving the youth and communities of Western MA since 1977. We provide a wide array of services that foster youth empowerment and community service. Over the course of the last four decades, more than 40,000 area youth have been served by the agency in Franklin, Hampshire and Hampden Counties and the North Quabbin region.

If you are under the age of 25 and seeking support, please call 413-774-7054 ext 4.

or Click here to learn more!

COVID-19 Agency Updates

July 1, 2023 update. DIAL/SELF encourages but does not require the use of protective facemasks for interactions at agency locations. Please read full policy.

Our Mission

DIAL/SELF helps young people increase their personal and community strengths and develop autonomy by connecting them with housing, income, education and civic opportunities.

Our Philosophy

We believe that all youth possess unique strengths which are enhanced by community support and collaboration and that all youth should have the right to exercise choice in their own lives.

Quick Links

Need a Safe Place?

The Safe Place program connects youth to immediate help and safety and can offer supportive services to both young people and their families. DIAL/SELF TeenLine has set up a number of public locations where youth under the age of 21 can receive help if needed. A young person who feels scared, unsafe, or confused can present at any site displaying the yellow and black, diamond shaped, Safe Place sign and request help.

Drop In & Resource Center

DIAL/SELF has reaches out to youth to prevent homelessness and sexual exploitation. Youth, parents, guidance counselors, and other helping professionals are encouraged to call or stop by for resource information, referrals, counseling, case management, advocacy, and emergency shelter. It operates a food pantry and resource drop-in center located at 277 Main Street, 3rd floor in Greenfield.


DIAL/SELF AmeriCorps Members build relationships with young people and support them in developing skills, connection, and confidence in their learning. They use activities such as arts, restorative circles, alternative learning, and collaborative coaching. They create opportunities for young people to set goals, drive their own solutions, make decisions, fail, learn and grow. They meet young people where they're at and support them to get where they want to go.