Staff Contacts

If you are a youth seeking support for the first time call 413-774-7054 ext 4.

If you are a youth in need of emergency shelter, you can call that same number (1-413-774-7054) but dial extension 8 to be connected to our 24/7 on call crisis line.

Staff Position Ext Email
Youth & Young Adult Support Services (413) 774-7054
Kianna Clarke YYA Programs Coordinator x103
Misael Ortiz Hampshire County YYA Case Manager x130
Christopher Puffer LGBTQ Housing First Case Manager x119
Samantha Pepe YYA Programs Clinician x118

Thaddeus Poulter

YYA Outreach Supervisor


Kelsey Wessels-Higgins Programs Director x102

Community Service - AmeriCorps (413) 774-7054
Jac Essing Member Coordinator x140
Ilani Ortiz Community Coordinator x141
Kaydance Scotto Restorative Relationships Corps Coordinator x101
Matt Ashby AmeriCorps Director x106
Property Management & Administrative (413) 774-7054
Jacklyn Call Building and Grounds Keeper X120
Starr Pinkos

Executive Projects Coordinator


Phillip Ringwood Executive Director x115